Pediatricians and staff often struggle with office flow. Where are the patients? Where are the doctors? Where are the nurses? The EncounterPRO EHR’s office view lets users see where patients are located, which provider the patient is scheduled to see, what tasks have been ordered for the patient, who is responsible for performing the tasks, and how long each task has been outstanding in minutes (updated continually in real time) – all in one multi-color coded screen. Nurses can easily identify unaccomplished patient care tasks.

The office view helps the pediatrician and staff in managing higher patient volume more efficiently. Nurses can see patients in a real time waiting room and monitor phone calls posted in a telephone message room. In the first author’s office, the office view, waiting room, and telephone message room each has its own dedicated flat screen, easily observed by any nurse or physician, to continually monitor progress and facilitate help with daily workflow where necessary.