| Short Link: http://j.mp/4JwgZR |
Coming to HIMSS in Atlanta? Find the Peach and Visit a Practice
Unsolicited but Greatly Appreciated Testimonial Mike Anderson, MD, FAAP |
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INTEGRATED OR
BEST-OF-BREED PRACTICE MANAGEMENT SYSTEM
Advantages of EncounterPRO Pediatric EMR
Plus EncounterPRO PM:
- Seamless: An integrated package functions seamlessly from day one.
- Unified Support: One number to call, EMR or PMS.
Advantages of EncounterPRO Pediatric EMR
Plus Your Practice Management System:
- Choice: Choose the most cost-effective feature-rich EMR and PMS to get the best combined value.
- Incrementalism: If you are happy with your practice management system, keep it!
You choose!
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THE EncounterPRO
PEDIATRIC EMR + ENCOUNTERPRO PM

EncounterPRO PM SCHEDULING
- Scheduling is completely integrated with billing and collection.
- New patients and accounts may be created within scheduling with either partial or full registration.
- Select an existing patient or create a new one either before or after the desired appointment time is selected.
- Credit and special account messages will automatically display before appointment is booked.
- Appointment data can be automatically converted from your current system.
- Templates, interval lengths, appointment types, security, and so on are all user defined. Data may be displayed, created changed, or removed, all on the same screen.
- Schedule by provider schedule, by any provider or next available provider.
- Schedule by providers (patient needs to see more than one provider on the same visit).
- Schedule by type of appointment, any provider that is available.
- Schedule by site from any site.
- Spend less time searching and booking appointments, resulting in a more pleasant experience for your patients.
- Screen for trouble accounts and book better appointments as credit warnings automatically display before appointment is made.
EncounterPRO PM BILLING
- All standard management reports are included.
- No per claim or monthly fees for direct to carrier electronic claims.
- Automatically creates the HIPAA mandated 4010A1 electronic claim form ready to send.
- No pay-to-play clearing house required.
- Free claims clearing for all companies provided by Availity.
- Collection tools include collection reports, letters, statement messages, unpaid claims reports.
- Screens are clear and easy to navigate; you cannot get lost, navigation path always clearly marked.
- All user activity is tracked for HIPAA compliance.
- Combine and split accounts (marriages, divorces, etc.).
- Coverage information is clear and understandable.
- Insurance addresses can be overridden for individual patients.
- Coverage cards can be scanned for online display.
- Drill down on balances, claims, statements, transactions, etc. all from the same screen ("What's this balance from?", "Did my insurance pay?", "Why not?").
- Easily lookup what charges are unpaid and whose responsibility.
- Exceptionally clear and understandable statement for patient clearly states payment activity, patient's responsibility, items pending insurance and not yet patient's responsibility, and user defined automated aging message based on the age of the balance and payment activity ("Your balance due does not include all charges you are currently responsible for...").
EncounterPRO PM REPORTING
- Standard management reports with user-defined parameters.
- A/R reporting by provider, practice, insurance, referral source, etc.
- Production reporting by provider, practice, insurance, referral source, etc.
- ATB reporting by practice, provider, insurance, etc.
- Collection reporting for working overdue private balances.
- Unpaid claims reports for working overdue insurance claims.
- Daily reports for auditing and balancing.
- Appointment reports: Schedules, fee tickets, credit reports, chart pull lists, missing fee tickets.
- Compare time periods or range of time periods.
- Custom reports.
- Create and save your own set of monthly reports.
THE EncounterPRO
PEDIATRIC EMR
+
YOUR
PRACTICE MANAGEMENT SYSTEM
If you use one of these practice management systems listed below and like it, the EncounterPRO Pediatric EMR Workflow System has a ready-to-use HL7 interface that will allow EncounterPRO to receive patient data from your scheduling system and send billing data back to your billing system. (If you have a different PMS, an EMR/PMS HL7 interface is easy to create and we have plenty of experience doing so.)
Centricity Practice Manager
GE Healthcare |
CompuMedic & Elligence
Data Strategies, Inc. |
Doctors Access
Doctors Access |
HealthMatics Ntierprise
A4 Health Systems |
HorizonMIS
American Medical Systems, Inc. |
IDX GroupCast
IDX Systems Corporation |
M.A.R.S.
M & M Computer Services |
The Medical Manager
WebMD Practice Services |
MEDICAT
Medicat, LLC |
MedWare
MedWare (A WebMD Company) |
MicroMD
Microsys Computing |
MediSYS
MediSYS |
Misys Tiger
Misys Healthcare Systems |
NDCLytec Medical
Lytec Systems Inc. |
NetPractice
MARS Medical Systems, Inc. |
Paradigm
QRS Healthcare Solutions |
Partner
Physicians Computer Company |
PCN
Medical Manager PCN |
PracticePoint Manager
McKesson |
ProVision
C & S Research Corporation |
QualityConnectMD
MedManagement |
Raintree
Raintree Systems |
RidgeMark
VantageMed Corporation |
WinMedStat
CompuSolutions |
AdvancedMD
AdvancedMD Software |
athenaCollector
Athena Healthcare |
HealthPort PM
HealthPort |
EDImis
EDImis Practice Management Systems |
Encore |
Encounter Manager
Fox Meadows |
Sage Intergy
Sage Intergy |
eThomas
Genius Solutions
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MDConnection
La Jolla Digital |
Don't let practice management bug you!

Artwork Courtesy of A Child's Night Out

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| TESTIMONIALS |
"Waiting times have been dramatically reduced every step of the way—not just the waiting room time. Parents are happier because going to the doctor no longer takes two hours out of their already overcrowded schedule. I can see more kids per hour with an actual increase in preventive services like screenings and vaccines—thus improving healthcare and increasing revenue at the same time." Jeffrey D. Cooper MD Pediatrician EncounterPRO User Since 1995 (and HIMSS Davies Award Winner)
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"It has allowed our physicians to increase the number of patients they see in a day...And it has given the physicians that were already high-volume the opportunity to spend a little more time with their patients and be more personable." Dee McGee, Pediatric Practice Manager EncounterPRO User Since 1995
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"It's really helped my lifestyle. I'm working three and a half days a week, I used to work seven days a week. So it's really made life much easier, and the staff love it!" Armand Gonzalzles MD Pediatrician EncounterPRO User Since 1999 (and HIMSS Davies Award Winner)
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"The payroll savings and increase in collections repaid our total investment in 18 months." Allen R. Carter Jr., Business Manager, Family Medicine EncounterPRO User Since 2000
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"We have seen incredible results as to the increase in patient volume we can handle." Patricia Hernandez, Clinic Administrator, OB/GYN Practice EncounterPRO User Since 2000
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"At a time when physicians are being squeezed by cost constraints of record proportions while trying to continue to provide quality care, it is absolutely imperative that you look for a system that delivers security, cost efficiencies, and unparalleled quality of care in a new way—EncounterPro is that system." John Ivan Sutter MD Pediatrician EncounterPRO User Since 2000
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"One Monday in the winter we had only two of our five doctors in the office. Then my partner was stuck at the hospital and I was left by myself. At the end of a long day I had seen 79 patients! I wasn’t even frazzled." Karen Kamachi MD Pediatrician, EncounterPRO User Since 2000
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"My office went live 2 days ago and it's unbelievable! For the first time in my nearly 15 years in pediatric practice I left my office with all my charts and notations completed for the day...Thank you so much for giving me a life again!" Angela D. Hunt MD Pediatrician EncounterPRO User Since 2001
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"When I selected EncounterPRO, the biggest motivating factor was the concept of having an office screen that displays the necessary patient activities. This is similar to the ER board that many of us are familiar with that lists where each patient is and what procedure needs to be done next. In a procedure-oriented practice like ophthalmology, the efficiency from this tool is tremendous. The idea of telling staff what to do silently without disruption took me over the top. Features like this can eliminate the need for signaling lights or flags on exam room doors. The final big feature is workflow. Essentially, the program automatically sequences through your documentation depending upon the type of exam you have chosen." Phelgar Washington MD Ophthalmology EncounterPRO User Since 2001
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"EncounterPRO has reduced the amount of time it takes to produce medical records. The system promotes more teamwork and greater staff efficiency." Linda Hall Office Coordinator Pediatrics EncounterPRO User Since 2002
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"The EMR user interface is akin to the touch screen-oriented systems in restaurants: one screen at a time, with only the most relevant data displayed and options presented (although, of course, a user can always jump out of a particular screen sequence to accomplish an arbitrary task), and the sequences can be tweaked through the workflow management to make such occurrences infrequent...The workflow plans are tailored for each type of patient seen in the office (obstetrics, gynecologic, annual exams, family practice) assuring that key elements of the present illness, history and physical are addressed and documented. Work plans contain required laboratory tests for specific conditions, assuring that key tests are not forgotten." Jeffrey Harris MD Obstetrics Gynecology and Family Practice EncounterPRO User Since 2003 (and HIMSS Davies Award Winner)
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| Blog Post: Ten Years Ago, Dallas HIMSS: Landmark Presentation on Modular Pediatric EMR Workflow Groupware |
| EncounterPRO EMR Customer of the Month: Kids & Teens Primary Healthcare (Dr. Byron Cotton, FAAP) |
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EncounterPRO Pediatric EMR WORKFLOW SYSTEM SITEMAP

Home
THE HIGH-USABILITY ENCOUNTERPRO PEDIATRIC EMR WORKFLOW SYSTEM
WHAT KIND OF EMR WOULD A PEDIATRICIAN, JET PILOT, AND COMPUTER SCIENTIST DESIGN?
HOW TO CHART A PEDIATRIC ENCOUNTER IN 37 SECONDS (VIDEO)
INTEGRATED OR BEST-OF-BREED EMR/PMS APPROACHES
HIE / INTERFACES: LABS, REGISTRIES, DEVICES, PMSs
DIRECT INTERFACE TO SURESCRIPTS ELECTRONIC PRESCRIBING NETWORK
FAMILY MEDICINE, OB/GYN, AND OTHER SPECIALTIES
EncounterPRO PEDIATRIC EMR ROLLOUT & GO-LIVE SYSTEM ("LIVE IN FIVE!")
WHY TRADITIONAL EMRS ARE INADEQUATE AND A FUNDAMENTALLY NEW DESIGN IS REQUIRED
"WHY DO YOUR SCREENS LOOK SO DIFFERENT?"
USABLE WORKFLOW: NATURAL, CONSISTENT, RELEVANT, SUPPORTIVE, AND FLEXIBLE
MORE NATIONAL AWARDS THAN ANY OTHER PEDIATRIC EMR
OUR MANAGEMENT TEAM (And a Short Editorial)
Pediatric EMR
PEDIATRIC-SPECIFIC FEATURES OF THE ENCOUNTERPRO EMR WORKFLOW SYSTEM
TOP TEN REASONS PEDIATRICIANS CHOOSE ENCOUNTERPRO
PEDIATRIC-SPECIFIC FEATURES
Other Specialties
IDEAL FOR ANY HIGH-VOLUME, LOW-MARGIN AMBULATORY MEDICAL SPECIALTY
ENCOUNTERPRO FAMILY MEDICINE EMR WORKFLOW SYSTEM
ENCOUNTERPRO OBSTETRICS & GYNECOLOGY EMR WORKFLOW SYSTEM
ENCOUNTERPRO "YOUR SPECIALTY" EMR WORKFLOW SYSTEM
Usability
PEDIATRIC EMR USABILITY
TRADITIONAL EMRS VERSUS EMR WORKFLOW SYSTEMS
THE PRINCIPLE OF NATURAL WORKFLOW
THE PRINCIPLE OF CONSISTENT WORKFLOW
THE PRINCIPLE OF RELEVANT WORKFLOW
THE PRINCIPLE OF SUPPORTIVE WORKFLOW
THE PRINCIPLE OF FLEXIBLE WORKFLOW
THE IDEAL PEDIATRIC EMR (WORKFLOW SYSTEM)
Workflow
THIS IS YOUR EMR, THIS IS YOUR EMR ON WORKFLOW
EMR WORKFLOW SYSTEMS 101
CAT, DOG, TREE!
EMR WORKFLOW SYSTEM GLOSSARY
Chart in 37 Seconds
HOW TO CHART A ROUTINE ENCOUNTER IN 37 SECOND (VIDEO)
SO LET'S CHART A PATIENT
EMR / PMS
INTEGRATED OR BEST-OF-BREED PRACTICE MANAGEMENT SYSTEM
EncounterPRO PEDIATRIC EMR + ENCOUNTERPRO PM
EncounterPRO PM SCHEDULING
EncounterPRO PM BILLING
EncounterPRO PM REPORTING
EncounterPRO PEDIATRIC EMR + YOUR PRACTICE MANAGEMENT SYSTEM
Your Rollout
THE EncounterPRO ROLLOUT & GO-LIVE "SYSTEM"
AN INDUSTRIAL ENGINEERING APPROACH TO YOUR EMR ROLLOUT & GO LIVE EXPERIENCE
THE EncounterPRO PEDIATRIC EMR IS DESIGNED TO BE USABLE
THE EncounterPRO PEDIATRIC EMR IS DESIGNED TO BE LEARNABLE
ADDENDUM: EncounterPRO's INDUSTRIAL ENGINEERING FOUNDATIONS
14 National Awards
FOURTEEN NATIONAL AWARDS (PLUS BEST IN GEORGIA)
HIMSS DAVIES AWARDS (2003, 2004, 2005)
MEDICAL RECORDS INSTITUTES AWARDS (TEPR)
MICROSOFT INDUSTRY SOLUTION AWARDS
MICROSOFT HEALTH USERS GROUP AWARDS
HEALTH MANAGEMENT TECHNOLOGY PLUS BEST IN GEORGIA AWARD
Blog (Takes a moment to load.)
WHY WE BLOG ABOUT EHR WORKFLOW MANAGEMENT SYSTEMS
RECENT BLOG POSTS
E-Prescribing
WHY E-PRESCRIBING IS BETTER ON AN EMR WORKFLOW SYSTEM
WHO IS THE E-PRESCRIBING WORKFLOW ENGINE? YOU OR THE COMPUTER?
THREE CLICKS, LARGE BUTTONS...
...VERSUS NINE CLICKS, SMALL BUTTONS
WHAT KIND OF PRESCRIPTIONS CAN BE SENT ELECTRONICALLY?
WHO CAN USE E-PRESCRIBING?
HOW DOES E-PRESCRIBING WORK IN EncounterPRO?
WHERE DO THE PHARMACIES COME FROM?
HOW ARE ELECTRONIC REFILL REQUESTS HANDLED?
HIE / Interfaces
EncounterPRO HEALTH INFORMATION EXCHANGE (EPHIE)
WHAT IS EncounterPRO's CONNECT, COMMUNICATE, AND COORDINATE VISION?
ELECTRONIC LAB RESULT MANAGEMENT WORKFLOW
STATE IMMUNIZATION REGISTRY WORKFLOW
WHAT DO THE NEXT FIVE YEARS HOLD?: THE EHR NETWORK EFFECT
SuresScripts E-PRESCRIBING WORKFLOW
PRACTICE MANAGEMENT WORKFLOW
MEDICAL DEVICES
Screenshots
"WHY DO YOUR SCREENS LOOK SO DIFFERENT?"
EncounterPRO VIDEOS AND SCREENSHOTS
OFFICE VIEW, VITALS, CHIEF COMPLAINT, CURRENT MEDICATIONS, ALLERGIES,
ENCOUNTER SCREEN, PHYSICAL EXAM, ASSESSMENTS, TREATMENTS,
PRESCRIPTIONS, BILLING APPROVAL, WORKPLAN (PROCESS DEFINITION) EDITOR
Management
OUR MANAGEMENT TEAM RESUME
GREGORY D. VACCA, CEO & PRESIDENT
FRANK MARTIN, COO
MARK COPENHAVER, CTO
CHARLES WEBSTER, MD, MSIE, MSIS, CMIO
KATHLEEN ST. JOHN, JD, GENERAL COUNSEL
BETH PATE COPENHAVER, DEAN, EncounterPRO UNIVERSITY
Contact Info
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EncounterPRO Healthcare Resources
2000 RiverEdge Parkway
Suite GL 100A
Atlanta, GA 30328
(800) 677-5653
www.encounterPRO.com
info@encounterPRO.com
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EncounterPRO Healthcare Resources is a wholly owned subsidiary
of WifiMed Holdings Company, Inc. (OTCBB: WIFM)

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The EncounterPRO EHR Workflow Management System Website
Under the Creative Commons Attribution 3.0 License
© 2009 EncounterPRO Healthcare Resources, Inc.
Use of EMR workflow systems, EHR workflow management systems, and EMR/EHR business process management frameworks and technologies will be key to transforming healthcare at the industry, organizational, and professional and personal levels. Subject to the Creative Commons Attribution 3.0 License, feel free to use content from this website and associated blog in educational curricula, industry presentations, websites, blogs, and social media.
Please attribute EncounterPRO Healthcare Resources, Inc. as the creator of this work. Please indicate the title of the Work: The EncounterPRO EHR Workflow Management System. Please include this URL for the Work: www.encounterPRO.com.
Additional Instruction
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