KATHLEEN J. ST. JOHN, JD, CEO
Kathleen St. John holds a BA from Yale College, cum laude, and a J.D. from the University of Virginia School of Law. She was a member of the Law Review and Order of the Coif. Following her formal education, Mrs. St. John served as a clerk to the Hon. Robert M. Hill, United States Court of Appeals for the Fifth Circuit and as an attorney with the Dallas office of the international law firm Akin, Gump, Strauss, Hauer & Feld. Mrs. St. John is licensed to practice law in Texas, Georgia and the District of Columbia.
FRANK MARTIN, PRESIDENT
Mr. Martin graduated from Illinois College in Jacksonville, Illinois. In his career, he has sold plastic raw materials for B.F. Goodrich Chemical Co., disposable surgical drapes for Johnson & Johnson, orthopedic implants for Stryker Corp., and rehabilitation electronics for Medtronic. He has been involved in medical sales, sales and marketing management, and operations management. Mr. Martin has had articles published in Sales and Marketing Management magazine, Sales and Marketing Executive Report, and The Edward Lowe Foundation Newsletter. He was also chosen by the Atlanta Business Chronicle to be part of the panel in their "Closing the Deal" roundtable discussion. His focus has been on creating and maintaining the operational systems necessary to support profitable customer relationships.
MARK S. COPENHAVER, FOUNDING DEVELOPER, ENCOUNTERPRO-OS
Mr. Copenhaver holds degrees in computer science, electrical engineering and mathematics from Vanderbilt University. He is a Microsoft® Certified Systems Engineer and former member of both the Active X for Health Care Committee for MS-HUG and the HL7-SIGOBT committee. Mr. Copenhaver conceived and developed the EncounterPRO EMR Workflow Management System in 1994 and first applied it to deploy the EncounterPRO Pediatric EMR Workflow System the next year. From these two systems are derived the EncounterPRO-OS EMR Clinical Platform and the EncounterPRO-OS Pediatric EMR Workflow System. Prior to that, as a database design engineer, Mr. Copenhaver developed databases for major companies including BellSouth, Dun & Bradstreet, Lockheed, Eli Lilly, Bristol-Myers Squibb, Upjohn, SmithKlein Beecham, ICI, Abbot, Schering-Plough, Sandoz, Hoechst Roussel, and the SEMA Group.
CHARLES (CHUCK) WEBSTER, MD, MSIE, MSIS, CHIEF MEDICAL INFORMATICS OFFICER
Dr. Webster is a graduate of the University of Chicago Pritzker School of Medicine, and holds a BS in Accountancy and a MS in Industrial Engineering from the University of Illinois at Urbana-Champaign. He also has a MS in Intelligent Systems from the University of Pittsburgh where he was a Medical Informatics Fellow in the Department of Internal Medicine. After working in the management information systems department of a community hospital Dr. Webster helped found the Department of Health Management Systems at Duquesne University, designing its curriculum based on his unique combination of medical, computer, and business education and experience. Dr. Webster served on the Technical Expert Panel advising the U. S. Department of Health and Human Services on their landmark study “Assessing the Economics of EHR Adoption and Successful Implementation in Physician Small Office Settings.” You can access this study here, two of the participating practices—B (page 122) and F (page 138)—use the EncounterPRO EMR Workflow System.
BETH PATE COPENHAVER, DEAN, ENCOUNTERPRO UNIVERSITY
Ms. Copenhaver has been helping people understand and use software applications efficiently for more than 20 years. She wears several hats at EHRI: technical writer, instructor, instructional designer, and learning management designer. Ms. Copenhaver currently develops and directs EncounterPRO University's online courses. Prior to joining EHRI she worked for such companies as Lanier Voice Products, Dun & Bradstreet Software, Clarus Corporation, and Security First Technologies (S1). Ms. Copenhaver graduated from the University of Georgia with a degree in Journalism and has completed graduate work in Instructional Technology.
Go home while the sun still shines, with the
EncounterPRO Pediatric EMR Workflow System.
Artwork Courtesy of A Child's Night Out
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| TESTIMONIALS |
"Waiting times have been dramatically reduced every step of the way—not just the waiting room time. Parents are happier because going to the doctor no longer takes two hours out of their already overcrowded schedule. I can see more kids per hour with an actual increase in preventive services like screenings and vaccines—thus improving healthcare and increasing revenue at the same time." Jeffrey D. Cooper MD Pediatrician EncounterPRO User Since 1995 (and HIMSS Davies Award Winner)
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"It has allowed our physicians to increase the number of patients they see in a day...And it has given the physicians that were already high-volume the opportunity to spend a little more time with their patients and be more personable." Dee McGee, Pediatric Practice Manager EncounterPRO User Since 1995
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"It's really helped my lifestyle. I'm working three and a half days a week, I used to work seven days a week. So it's really made life much easier, and the staff love it!" Armand Gonzalzles MD Pediatrician EncounterPRO User Since 1999 (and HIMSS Davies Award Winner)
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"The payroll savings and increase in collections repaid our total investment in 18 months." Allen R. Carter Jr., Business Manager, Family Medicine EncounterPRO User Since 2000
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"We have seen incredible results as to the increase in patient volume we can handle." Patricia Hernandez, Clinic Administrator, OB/GYN Practice EncounterPRO User Since 2000
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"At a time when physicians are being squeezed by cost constraints of record proportions while trying to continue to provide quality care, it is absolutely imperative that you look for a system that delivers security, cost efficiencies, and unparalleled quality of care in a new way—EncounterPro is that system." John Ivan Sutter MD Pediatrician EncounterPRO User Since 2000
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"One Monday in the winter we had only two of our five doctors in the office. Then my partner was stuck at the hospital and I was left by myself. At the end of a long day I had seen 79 patients! I wasn’t even frazzled." Karen Kamachi MD Pediatrician, EncounterPRO User Since 2000
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"My office went live 2 days ago and it's unbelievable! For the first time in my nearly 15 years in pediatric practice I left my office with all my charts and notations completed for the day...Thank you so much for giving me a life again!" Angela D. Hunt MD Pediatrician EncounterPRO User Since 2001
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"The EMR user interface is akin to the touch screen-oriented systems in restaurants: one screen at a time, with only the most relevant data displayed and options presented (although, of course, a user can always jump out of a particular screen sequence to accomplish an arbitrary task), and the sequences can be tweaked through the workflow management to make such occurrences infrequent...The workflow plans are tailored for each type of patient seen in the office (obstetrics, gynecologic, annual exams, family practice) assuring that key elements of the present illness, history and physical are addressed and documented. Work plans contain required laboratory tests for specific conditions, assuring that key tests are not forgotten." Jeffrey Harris MD Obstetrics Gynecology and Family Practice EncounterPRO User Since 2003 (and HIMSS Davies Award Winner)
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